Getting Debug on Internet Explorer

From MemberPlugin

On Internet Explorer, please do both of the following.

Getting Debug Trace

Scroll right down to the very bottom of the web page, and you'll see a link:

Click on this, and debug information will appear below it - you'll need to scroll down to see it. Use your mouse to select all of this information, right down to the very bottom of the page, and then cut and paste it into an email.

Exporting Settings

You can export the settings which the plugin is using, which is useful for debugging problems.

First bring up a Command Prompt.  Go to Start->Run:

Then enter cmd and hit return.

Then use regedit to export. The first parameter should be the location of the file you want to export to - it's c:\temp\settings.rg here but you'll need to pick a valid location on your machine.

 regedit /e c:\temp\settings.rg HKEY_CURRENT_USER\Software\FreecyclePlugin

This looks like this:

Then attach the exported file to a mail.